FAQ's

Not all insurance agents and/or agents are the same! Choosing the right one can make a big difference - in price, service, and value. There are essentially three (3) ways to purchase insurance:

1. Direct from the company with little or no help negotiating some very important decisions and very likely the same when you need to make a claim.
2. From a captive agent who is an employee of one company only leaving you with little to no choice.
3. From an independent insurance agent who represents you and finds the company and coverage that best fits your family's need and budget.

With other agencies, you get one company that sells one brand of insurance. With an independent insurance agent, you get choices.

Why? Because independent insurance agencies, like Joe Peterson Insurance Agency, represent multiple brands, and can compare coverage and prices to find the best possible value for your individual circumstances. As local independent agents, we are members of the communities of Kennewick, Richland, Pasco and the surrounding area, and are committed to doing business face-to-face and being your advocate in times of need.

• We work for you when you have a claim.
• We are not beholden to any one company. This means you don't have to change agencies as your insurance and service needs change.
• We are your consultants working with you for solutions as you determine your needs.
• We are value-hunters who look after your pocketbook in finding the best combination of price, coverage, and service.
• We offer one-stop shopping for a full range of products, including home, renters, auto, business, life, health, and retirement plans.
• We can periodically review your coverage to keep up with your changing insurance needs.
• We are committed to customer satisfaction - it's the key to our livelihood.
• We treat you like a person, not a number.
• We are licensed professionals with strong customer and community ties.

There is a difference. To find out how an independent insurance agent can help you find the right insurance coverage, please contact us today.